Overhead(Legacy)—Genie garage door?
Question by unkown: Overhead(Legacy)—Genie garage door?
The torsion springs were replaced today by the repair men and when we pushed either button(remote or wall mount), the garage slightly opened. However, after he replaced the springs, the repair man was not able to get the motor to lift the door. He said that we had to replace the motor. I’m wondering if anything happened to the settings of the motor or something after he replaced the springs. Is there a way to reset the motor. If we press the wall mount or the little remote we hear nothing but a red light lights up on the back of the motor. We do not have a keypad outside of the garage, only the wall mount and the two remotes. Any ideas on what happened or how to reset it??!?!?!?!?
the door can be raised by hand. But the motor is not working. When we press either the remote or the wall mount, a red light blinks on the back of the motor mount. But clicks, no movement, no nothing!! help!!!!
Answer by Dr. Strangelove
Pull the emergency release and see if you can raise the door by hand. The spring tension will allow you to raise the door with minimal effort if it’s properly set. If you can’t raise that door manually, then he did something wrong, but if you can raise the door then there is a motor problem. Plug in something where the motor is plugged in to see if the outlet is operating. Check all breakers, fuses, or GFCI in the garage I have an Overhead Legacy in my garage, and there is no reset button anywhere on it. Use the process of elimination and you’ll find the problem.
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