Do the Red Lights on Both Sensors Need To Be On. I have a genie garage opener and only one light comes on.?
Question by william m: do the red lights on both sensors need to be on. I have a genie garage opener and only one light comes on.?
The garage door will not close all the way.
Answer by Michael
Not closing all the way is a simple adjustment if one knows how to adjust “travel-limiting switches” however, the lights on the sensors indicate power and that they are adjusted properly, ie: ones mirror is reflecting the other one, it can “see” the reflection of the infra-red beam, so to speak. If they are not adjusted properly, it will not automatically stop should someone (a child?) or something block its “VIEW”, so consider the importance of this very much accordingly, especially with small children or pets.
If the L.E.D. lights to which you refer on only on the remote, I wouldn’t worry about that, I would however if you are referring to the L.E.D.’s on the infra-red beam emitter unit and the other side unit also, if it is also powered, unless it is an older, unpowered one with only a mirror in the opposing side unit.
Finally, if the L.E.D.’s are on the wall button or the unit itself, then the other L.E.D is likely to indicate that the remote was being used.
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Question by Tracy A: Wrong Garage Door On Duplex Unit?
I first called to have a garage door replaced on a duplex unit and then called to cancel the order until I could get it figured out about the garage door opener because it did not have remotes with it when I bought it. I wanted to figured out weather to have the whole unit removed or try and get some remotes at a reasonable price. This is what I told the guy and he said he would pull the invoice. Well, they replaced the garage door and took the garage door opener off. It does not even have a lock on the outside. You have to pull your car out and walk all the way around and go inside the garage and lock it from the inside. Plus it doesn’t even match the color of the door that is on the other unit. I was thinking that maybe we could work something out, but after seeing there is no outside lock and it is the wrong color and then they replaced it when they were suppose to pull the invoice & sent me a bill for almost $ 500. Then my garage door opener is gone too. The old door was broken at the top on the inside.
What would you do or how would you handle the situation?
He told me that his guy messsed up & he knew that I canceled the order. How do you fix this? They took my garage door opener.
I did not sign anything and the garage door was unlocked because the tenant keeps it unlocked.
Answer by redbone805
Well Sorry to say, but you did order this in the first place and all they have to say is that there was never any cancleation on the garage door, normally they give you something in writing like a cancled invoice faxed over to you or an email confirmation of the cancelation. But they delivered and installed like the order told them too. If its the wrong color you might be able to contact the company and tell them that the garage door is the wrong color compaired to the one that you ordered and you would like that right color door to be put on emediately. If they refuse, you could alwasy go to the hardware store and get exterior paint in the right matching color and paint it yourself for under 20.00 and call it a day. And you can get a universal garage door open for under 20.00 too and activate it and bam you have access to the garage door again from the outside…
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Question by Jerry: Garage door opens randomly on its own?
I’m having problems with my garage door opening randomly. It is an Overhead Door Python 2, and it’s about 6 years old. Here are the symptoms:
1. At random intervals, the garage door will open up.
2. Once it has opened, neither the wall switch nor the remotes will close it.
3. The buttons on the wall switch are still lighted, and the button to turn on the light still works. In fact, using the open/close button does still cause the light to turn on.
4. The door doesn’t even try to close or make any sounds when hitting the close button.
5. The safety beams still appear to work correctly; the lights are on, and they blink as expected when something is blocking the beam.
6. Once I unplug the power to the opener and plug it back in, the opener operates normally (until it goes haywire at another interval). Sometimes I have to leave it unplugged for a couple minutes before it works.
Things we’ve tried to fix it or at least diagnose the problem:
1. The wires and connections with the safety beams didn’t show any shorts.
2. Even when the safety beams are disconnected, hitting the close button will cause the door to briefly start to go down before it stops. When we’re having this weird problem, it doesn’t even move or make a sound.
3. When the wall switch is disconnected from the unit and the batteries are removed from all the remotes, the problem still occurs at random intervals.
4. Interference from another source seems unlikely; if that were the case, I would expect that the door could still be closed without needing to be unplugged and plugged back in.
5. Any combination of disconnecting wires while the door is closed doesn’t cause it to go back up, nor does any combination prevent it from at least trying to go back down.
Basically, we have been completely unable to manually reproduce the problem; nothing we’ve done causes the door to open without hitting the open button, and nothing we’ve done prevents it from attempting to close again. It only occurs at random intervals, and once the door is open, nothing we’ve done gets it to go down without unplugging it and plugging it back in.
Our last remaining theory is that the circuit board on the main opener unit is bad, although there are no visual indicators of this. Before I spend the money to replace that (and hope it actually fixes it), I wanted to see if anyone has experienced this problem or has any other ideas to try.
Answer by Jared B
call the company that made the door, and bitch them out
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